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Cornerstones of an Effective Website
Just about everyone has a website
today. Certainly, if you're in
business one way or another, you
have a website. And people have
different objectives behind their
sites. Some are content-driven.
Others provide an online service and
have sophisticated user interfaces.
Others still are designed to
entertain and amuse their visitors.
But regardless what your website is
designed to do, there are a few
primary objectives you should keep
in mind before you start building.
This first website objective is
FOCUS. Your site needs to have a
narrow and specific focus. Why is
this? Because there are literally
millions of websites out there and
the visitors you're lucky enough to
attract will only take a few seconds
to decide whether they'll stick
around or whether they'll simply
click the back button and continue
browsing elsewhere. Within those few
seconds, your site needs to
communicate exactly what it's
designed to do so the visitor can
decide if it meets his or her needs
or not.
One of the best exercises to enhance
the focus of your site is to
establish a 15 to 25-word
positioning statement that guides
all your development activity going
forward. Think about it like a
mission statement. It should
articulate exactly what your website
does in just 15 to 25 words.
Another way to look at it is to do a
Google search for a keyword in your
field and see what comes up in the
results page. Under each listing,
there's a short description of what
that site is all about. As it turns
out, the search engines get that
description from the meta tags on
those websites but it's exactly the
same thing. What do you want YOUR
description to say?
Once you've established a
positioning statement, you should
display it prominently on your
homepage. It should be one of the
first things visitors see when they
land on your website. And as I
mentioned above, the same statement
should be included in your meta tags
as your site description. That way,
the search engines know exactly what
your site is about at the same time.
And if your site shows up in a
search results page, that
description will show up as part of
your listing.
The second objective is DEPTH.
Again, this objective serves your
visitors as well as the search
engines. Build a massive amount of
content all about your narrow
business focus. That way, if a
visitor lands on your website and
decides in the first few seconds
that they need what you're
providing, they'll go on to find a
ton of resources all about that
topic, satisfying their need and
establishing trust along the way.
Depth of content helps your website
with the search engines as well.
Google uses complicated algorithms
to assess value to different
websites and one of the biggest
things they look for is content. If
your website has a narrow focus and
lots of content about that focus, it
will get ranked higher within your
area of expertise. Google will
consider your site a good resource
for people searching for your narrow
focus.
The third objective is to make your
site STICKY. This is a relatively
new term that describes a website's
ability to keep a visitor on the
site. A lot of sites do a fairly
good job of attracting visitors but
many of those visitors take one look
at the site and leave within a
second or two. As I mentioned
earlier, the positioning statement
can do a lot to help someone
understand what your site is
designed to do. But you need more
than that to keep them browsing.
The visitor needs to see immediate
value when they visit your site.
They need to see something that will
benefit them right away. They need
to see something they can use to
make their own lives better. This is
the foundation behind today's
value-first marketing moniker.
People have been over-marketed and
have become skeptical in clever
marketing slogans. They want to see
the value. They want proof that you
can deliver. They want to sample
your product or service before they
buy anything.
You should spend some time and think
about what you can offer your
website visitors as soon as they
land on your site. It could be
information. It could be a tool or
calculator of some kind. It could be
a free subscription. It could be an
entertaining video or an interactive
game they can play. Whatever it is,
you need to capture your visitor
within seconds and guide them to
something that will benefit them.
Once they've received one piece of
value, give them a second and then a
third. Guide them through a maze of
value, encouraging them to continue
browsing and discovering even more.
This is the key to a sticky website
and you can get a good idea of your
progress by measuring your average
time on the site through your
analytics platform.
There are a million different
websites out there and they're all
designed to achieve different
objectives. But each one of those
websites can be a bit better by
incorporating more focus, depth and
stickiness. All three improve your
website' effectiveness and all three
offer benefits with the search
engines as well
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